Crisis Track allows you to track disaster consequence data for several events through the Incidents feature. Each incident keeps data such as equipment, employees, tasks, and forms separate. Using Crisis Track for incident management helps an organization conduct damage assessments and process FEMA grant applications to get recovery dollars into your community more quickly and efficiently. Crisis Track can also track and manage resources more efficiently for non-emergency incidents like parades or festivals. Some incident features apply only to customers who purchased Disaster Management and Emergency Management product tiers.
Incidents can only be created by people with Admin, Admin (No Payroll), or Commander user roles. Only users with an Admin role can edit an incident, deactivate, or delete old incidents.
Some Crisis Track features are only available in specific tiers. For example, Equipment, Employee, and Resource management features are only available to the Disaster Management (DM) and All-Hazards Emergency Management (EM) tiers, not the Damage Assessment (DA) tier.