Residential Damage Assessment

This workflow details the process for entering information in the Residential Damage Assessment form in the Crisis Track mobile app.

  1. Select the Incident, then click Collect Data.

  2. Select your assigned Team, then select your assigned Task.

  3. Click Start.

  4. From the Entries screen, either click on an Assigned Entry or click the + button and select the desired form to add a new entry.

  5. Change the entry Form type, if needed.

  6. Click Locate to locate the closest address. The system will look for the closest GIS address.

    The owner name, address, and building value will auto-populate based on the tax parcel data provided by your organization.

    Crisis Track Mobile App: Location fields

  7. Select a Residence Type: Single Family or Multi Family.

  8. Select whether the residence is the homeowner's primary residence, if known.

  9. Select whether the residence is a Rental, if known.

  10. Select whether the residence has Homeowners Insurance or Flood Insurance, if known.

  11. Select the Construction type for the residence.

    The FEMA flood zone and the year the residence was built will be auto-populated, if provided in the parcel data.

    Crisis Track Mobile App: Building Description fields

  12. Add contact information, if provided by the resident.

  13. Indicate whether the property is accessible by first responders.

  14. Indicate whether the property is flooded. If yes, additional fields will appear to enter basement flood and ground flood heights.

    Crisis Track Mobile App: Conact and Assessment fields

  15. Select the Damage level.

    The Estimated Damage will automatically calculate based on the building value and selected damage level.

  16. Provide a description of the damage.

    Crisis Track Mobile App: Damage fields

  17. Set up to three causes of the damage.

    Crisis Track Mobile App: Damage Cause fields

  18. Indicate whether the residence is safe for habitation, if there is an electric or water/sewage outage, if an inspection is required, or if occupants have evacuated.

    Crisis Track Mobile App: Building Occupancy Status fields

  19. Indicate if there are damages to vehicles, outbuildings, personal property, fences, privacy screens, decks/patios, or driveways/roadways.

    Crisis Track Mobile App: Other Damage fields

  20. When you have finished completing all the fields, use the buttons at the bottom of the screen to do the following:

    • View/edit the form to review.

    • View the location on a map.

    • Take a photo of damage.

    • Save and upload the assessment.

      Crisis Track Mobile App icons