Contacts

If your organization Official entities, such as public health authorities, healthcare agencies, and corporations. uses the opt-in features A feature that is not enabled by default for a product. This feature may not be available because it is a premium feature or may not yet be publicly accessible., this feature works a bit differently. For more information, see Opt-In Features.

Contacts The internal and external people that participate in, might be affected by, or need to be notified about an incident. are the internal and external people that participate in, might be affected by, or need to be notified about an incident.

Internal contacts are assigned one or more roles for each domain or facility with which they are associated. External contacts have limited access to facility information, and, in most cases, have been added mainly to ensure they receive notifications An alert, update, advisory, information, drill, or test message that can be sent & received through delivery methods such as email, voice, text, fax, or inbox..

In general, internal contacts are individuals with some type of role in incident planning, management, or recovery. A contact can be assigned any level of access to eICS structures, features, and tasks, depending on their user role. For example, administrators have access to eICS and are responsible for managing some aspect of incident command or the eICS system.

Accessed through Planning, the Contacts page lists contacts on the left in alphabetical order by default. Clicking a contact name reveals details about that person on the right. Details include general information about the contact's account Used to track and manage users. Accounts differ from your profile, which is used to modify personal settings for using the solution., as well as positions, facilities, and notes.