Manage Incident Contacts

During an incident, Facility Administrators, Facility Staff, and people that are already assigned to an incident position can easily add a new contact or edit an existing contact from the Incident Dashboard on the Contacts tab.

If you want the contact to have access to eICS, you must specify a username, phone number, and email address. In order to access eICS, a new contact must activate their account. For more information, go to Activate Your Account.

To edit a contact

1. On the Contacts tab, click the contact's name. The Contact Details window opens.

2. Click Edit. The Edit Contact window opens.

3. Make your changes in all appropriate tabs:

   1. General Info / Email / Phone

   2. Address

   3. ICS Positions

   4. Account Information / Log In

   5. Notes

4. Click Save.