Manage Incident Contacts

During an incident, Facility Administrators, Facility Staff, and people that are already assigned to an incident position can easily add a new contact The internal and external people that participate in, might be affected by, or need to be notified about an incident. or edit an existing contact from the Incident Dashboard on the Contacts tab.

If you want the contact to have access to eICS, you must specify a username, phone number, and email address. In order to access eICS, a new contact must activate their account Used to track and manage users. Accounts differ from your profile, which is used to modify personal settings for using the solution.. For more information, go to Activate Your Account.

To edit a contact

1. On the Contacts tab, click the contact's name. The Contact Details window opens.

2. Click Edit. The Edit Contact window opens.

3. Make your changes in all appropriate tabs:

   1. General Info / Email / Phone

   2. Address

   3. ICS Positions

   4. Account Information / Log In

   5. Notes

4. Click Save.