User Accounts
As an administrator, when you add a new contact, you must decide if that person is allowed to log in to eICS. Some contacts need to use eICS for tasks like managing the incident response, but other contacts do not need to access eICS. You can create a user account when adding or editing a contact by entering an email address, phone number, and user role and selecting Allowed to log in. Otherwise, the contact does not have a user account and cannot access eICS.