Deactivate a User Account

Deactivating a person's account nullifies their access to EMResource and all information therein. Someone with a deactivated account cannot log in to EMResource and notifications are no longer sent.

To deactivate an account

1. In the main menu, click Setup and, in the list, click Users. The Users List opens.

2. Locate the person and click their Full Name. The View User page opens.

3. Above the User Profile section, click Edit.

4. In the Login Credentials section, clear the Active checkbox.

5. Click Save. 

When you reactivate a user account, the account will automatically migrate to Juvare Login Services. As a result, you must add a login email and, if the user does not have an account in another Juvare solution, the account activation process initiated through the welcome email must be completed. For more information, go to Access Your Juvare Account for the First Time.