Manage a User's Status Change Notifications

The Status Change Preferences page allows you to specify how a person should be notified when the status changes for resources and sub-resources Secondary resources that are considered attributes of resources. These are often objects, services, or functions that belong to resources. to which they have access. From this page you can:

• Access the user's preferences Options you choose in EMResource to determine what kind of information you receive and how you receive it.

• Add a notification preference

• Edit an existing preference

• Delete a notifications for a resource

For details on automated alerts and notifications, refer to Types of Notification.

To add, edit, or delete a status change notification preference

1. In the main menu, click Setup then click Users. The Users List opens.

2. Locate the person and, on that row, click their Full Name. The View User page opens.

3. At the top, click Preferences and, in the list, click Status Change Notifications. The Status Change Preferences page opens.

4. Take one of the actions below:

   Add a status change preference

   1. Click Add. The Find Resources page opens.

   2. In the What? and Where? sections, enter the Name, Category, Region, and/or other location information for a resource.

   3. Click Search. The resources that match your search criteria appear below.

   4. Select the checkbox for each resource you want to edit.

   5. Click Notifications. The Edit Status Change Preferences page opens for the selected resource. If you selected more than one resource, the phrase Editing # of # selected records appears indicating which resource you are editing and how many you selected.

   6. To specify the user's notification preferences for this resource, take these actions:

      1. On the left of a section header, click the plus icon.

      2. If appropriate, enter a number for Above and/or Below to indicate when to send notifications.

      3. For each status change, select the checkboxes for the notification methods you want to enable (for example, E-mail, Text Pager, Mobile App, or Web Page).

      4. As appropriate, repeat these steps for each section.

      5. Click Save. The next resource record opens.

      6. Repeat these steps for each resource.

   7. When you click Save on the last record, the Status Change Preferences for (user) page opens showing the preference you added.

   Edit a status change preference

   1. Locate the resource and, on that row, click edit. The Edit Status Change Preferences page opens.

   2. Expand each section (click the plus sign in the header).

   3. Make your changes.

   4. Click Save.

   Delete a status change preference

   1. Locate the resource and, on that row, click delete notifications. A window opens asking you to confirm the deletion.

   2. Click OK.