Reactivate a User Account

Regional administrators and users with the appropriate permissions can reactivate inactive user accounts. A user can be reactivated if:

  • The login email is present on the user profile, and

  • The user’s login email is not associated with an active account.

To reactivate a user account

  1. In the main menu, click Setup and, in the list, click Users. The Users List opens.

  2. Locate the person and click their Full Name. The View User page opens.

  3. Above the User Profile section, click Edit.

  4. In the Login Credentials section, select the Active checkbox.

  5. Click Save

    Login email addresses were removed for deactivated users in previous versions of EMResource; therefore, only users that were deactivated in EMResource 4.12 and later can be reactivated.