Reactivate a User Account

Regional administrators and users with the appropriate permissions can reactivate inactive user accounts. A user can be reactivated if:

• The login email is present on the user profile A collection of information that identifies and defines you in the solution. Your profile differs from your account, which is how you log in., and

• The user’s login email is not associated with an active account.

To reactivate a user account

1. In the main menu, click Setup then click Users. The Users List opens.

2. Locate the person and click their Full Name. The View User page opens.

3. Above the User Profile section, click Edit.

4. In the Login Credentials section, select the Active checkbox.

5. Click Save. 

   Login email addresses were removed for deactivated users in previous versions of EMResource; therefore, only users that were deactivated in EMResource 4.12 and later can be reactivated.