Edit Incidents

For Active and Pending incidents, authorized users can edit incident details, including the Incident Type and whether participant staging is allowed, as well as the location Generally refers to the region or to a division, such as a provider facility or mobile provider. Every user is granted access to at least one location., contact information, incident sites A specific location at the scene of an incident or that is associated with an incident., and provider settings.

To edit an incident's details, you will need to open the incident and complete one or more of these procedures:

  1. Click the Incidents tab.

  2. In the Showinglist, click the status of incidents you want to view (Active or Pending).

  3. Locate the incident in the list and, on that row, click the edit icon. The Edit window opens.

  4. Continue with the procedures below.

  1. If it is not already selected, within the Create Incident window, click the General Information tab.

  2. In the Contact Information section, edit and/or enter the Contact Name, Contact Phone, Email, and ContactTitle.

  3. In the Location Information section, take these actions.

    1. If appropriate, edit and/or enter the Street Address, City, State, and ZIPCode of the incident.

    2. To add a phone number, click Add Phone Number.

    3. Enter the Phone Number and Description.

    4. Repeat these steps to add another phone number.

  4. In the Settings section, if appropriate, select or deselect the Allow participant staging checkbox.

  5. For Application, click Actual, Exercise/Drill, or Test.

  6. If it is a Pending incident, take these actions to add or change the Start Time.

    1. Change the default value to the appropriate date and time.

    2. Set the date and time the planned event will start.

    3. Remove the default date and time.

      You do not have to specify a start date and time for pending incidents.

  7. Edit and/or enter the End Time by clicking and/or specifying one of these options.

    • Continue Until Ended Manually

    • End Now

    • End Automatically at: (date) (time)

  1. Within the Create Incident window, click the Incident Sites tab.

  2. To edit an incident site, take any of these actions.

    1. Click the Name and make your changes.

    2. Click the Address and make your changes.

    3. To find the site Latitude and Longitude, click the map icon.  The map opens.

      The map opens unless the address was incomplete or more than one location was returned for the address. In that case, the Select Address window opens. Locate and select the correct address. Click OK. The map opens.   

      • Verify that the address marker is correctly located on the map. If necessary, drag the marker to reposition it.

      • In the upper right, click the close icon to dismiss the map. The Latitude and Longitude have been entered for the mapped location.

    4. Click Status and in the list, click Not Started, In Progress, or Complete.

  3. To delete an incident site, on that row, click the delete icon.

  4. To add an incident site, take these actions.

    1. Click Add Site. A row is added to the list.

    2. On that row, enter the Name and Address.

    3. If appropriate, click the map icon to identify the site Latitude and Longitude.

      The map opens unless the address was incomplete or more than one location was returned for the address. In that case, the Select Address window opens. Locate and select the correct address. Click OK. The map opens.   

      • Verify that the address marker is correctly located on the map. If necessary, drag the marker to reposition it.

      • In the upper right, click the close icon to dismiss the map. The Latitude and Longitude have been entered for the mapped location.

    4. If appropriate, click Status and in the list, click Not Started, In Progress, or Complete.

    5. Repeat these steps to add other sites.

      To view all incident sites on the map, click Map Sites.

  5. To add a sublocation, take these actions.

    1. Locate the site and on that row, on the right, click the edit icon. The Edit Sub-Locations window opens.

    2. Click Add Sub-Location. A row appears.

    3. For Name, enter the name of the sublocation.

    4. Repeat these steps to add additional sublocations.

    5. Click OK. The Edit Sub-Locations window closes.

      Click the plus icon to the left of a site name to view its sublocations.

  6. To edit a sublocation, take these actions.

    1. Locate the site and on that row, on the right, click the edit icon. The Edit Sub-Locations window opens.

    2. Click a sublocation name to edit it.

    3. Click OK. The Edit Sub-Locations window closes.

  7. To delete a sublocation, take these actions.

    1. Locate the site and on that row, on the right, click the edit icon. The Edit Sub-Locations window opens.

    2. On that row, click the delete icon.

    3. Click OK. The Edit Sub-Locations window closes.

  1. Within the Create Incident window, click the Providers tab.

  2. To add or change providers, take these actions.

    1. Click Add Provider. The Search Providers window opens.

    2. On the left, select the checkbox for all or each individual Provider Facility and Mobile Provider Organization. If you select Unspecified, enter the Provider Name, City, and/or ZIPCode.

    3. Click Search Providers. The right pane shows the results.

    4. On the right, select the checkbox for all or each individual provider you want to include on the incident.

    5. On the lower right, click Add Providers.

    6. If necessary, repeat these steps to add more providers.

  3. If you want to change a provider's access, click their current access and select a different level.

    Use the search field at the top of the Participants tab to quickly locate a particular participant. Enter all or part of the participant name in the field. The system automatically returns all matching providers.

  4. To delete a provider, click its delete icon on the right.

  1. Within the Create Incident window, click the Participant Staging tab.

  2. If you want to download the staged participants, click Download All. The list of participants is downloaded according to your browser settings.

  3. If you want to delete the staged participants, click Delete All. A message appears asking you to confirm this action (click Yes to proceed).

  4. Click Save.

Related Concepts

Incidents