Preferred Providers

You can use preferred provider lists to filter specific menus so the listed providers appear at the top of the menu. This makes it easier to find relevant provider facilities or mobile providers in those menus. You can only set up preferred provider lists on EMTrack Web, but these lists affect the relevant menus on all EMTrack platforms.

There are two types of preferred provider lists: personal lists and admin lists. The following table describes the differences between these lists:

Preferred Provider Lists

Personal Lists	Admin Lists
Include the providers that are most relevant to you	Include the providers associated with a specific incident
Can be created by anyone in their profile or the My Preferred Providers page	Can only be created by admins on the Preferred Providers page
Only affect the person who created them	Affect everyone in the region or division
Can create one list, which is always active	Can create multiple lists, and one or two lists can be active at a time
Can be left empty with no preferred providers	Must include at least one provider facility and one mobile provider

In patient forms, in the Current Location and Provider fields, your preferred provider lists appear above any other providers. Personal lists also apply to the Current Location and Current Mobile Provider search terms on the Filters page.

If both personal lists and admin lists have been created, your providers from your personal list are displayed above the providers from the admin list in these menus. Both personal lists and admin lists are sorted alphabetically.

Admin Lists

You can select the active admin lists for your region or division on the Regional Settings page, which is part of the System Settings. If a region has an active admin list and a division in that region has not created any division-level admin lists, then the division inherits the region-level admin list. When an admin creates a new provider facility or mobile provider, they can assign it to an existing admin list for that region or division.

You can create admin lists based on different types of incidents. For example, for MCIs, you could specify designated trauma centers in your region, which would likely be the primary providers in a multiple casualty or large-scale disaster. If you activate an incident for a large-scale disaster, you could also activate this admin list, making it easier for people to find the most relevant providers in menus.