Reactivate Users

On the Users page of the system settings, authorized administrators can reactivate user accounts in their region or division. When you reactivate a user, you must also reassign at least one of their locations/roles. The Users page filters out deactivated users by default and displays a strikethrough on their name.

To reactivate a user account

1. On the upper right, click System Settings. The system settings open to the Users page.

2. Locate the user you want to reactivate. On that row, click the edit icon. The User Administration - Update window opens.

   

3. Select the Active checkbox.

4. Click Manage Roles. The User Role Administration window opens. The Role column displays Deactivated for each location.

5. To reactivate this user's access to locations:

   1. Locate a location you want to restore access to. On that row, click the edit icon. The Edit Role window opens.

   2. Select the appropriate role.

   3. Click Update.

   4. Repeat these steps as needed for other locations.