Lost and Found DS Overview

The Lost and Found board provides an organized, accountable process for managing guest-reported lost items and venue-recovered property. It enhances customer service by streamlining how staff log, track, and reconcile items, while also supporting security and compliance through detailed recordkeeping.

Industry boards must be purchased separately and require a license key to import. Contact your Client Success Manager (CSM) for more information.

Key Capabilities

• Record lost item details including description, location, owner info, and supporting photos.

• Log found items with finder ID, storage location, condition, and images.

• Reconcile lost and found items through claimant verification and status updates.

• Provide reporting and dashboards to track volume, categories, and outcomes.

• Streamline guest services with structured workflows and clear accountability.

• Customize Lost and Found DS in DesignStudio with a responsive layout for mobile and desktop.