Unified Command Platform Lifecycle Policy

The Unified Command Platform lifecycle policy provides 12 months of maintenance for all version releases.

Plug-ins and feature services may have different lifecycles, with 9 to 12 months’ notice given before their retirement. As services approach the end of their lifecycle, they are added to this page. Clients are also notified via email as the end-of-support date approaches.

We strongly encourage migrating to the latest version or replacement solution as soon as possible. Once retired, plug-ins and feature services are no longer developed, updated for security or non-security issues, or supported and will eventually be removed from Unified Command Platform.

Solution that was replaced, replacement for solution, retirement date

Solution	Replacement	Retirement Date
SOAP API	REST API	Dec 31, 2023
Contacts Manager	Unified Command Platform Alerts	Oct 31, 2023
Dual Commit	Unified Command Platform Fusion	Oct 31, 2023
Input View Notifications	Unified Command Platform Alerts	Oct 31, 2023
Messages Manager	Unified Command Platform Alerts	Oct 31, 2023
Messages Plug-In	Unified Command Platform Alerts	Oct 31, 2023

For more information about upgrading or migrating, contact your Client Success Manager (CSM). If you need technical support, contact the Juvare Support Center at support@juvare.com.