New Alternative Phone Numbers

Starting on February 23, 2026, Juvare applications will have new alternative phone numbers assigned for communication channels. This allows SMS/voice communication to still be received if the primary number is unavailable for any reason.

The alternative phone numbers are assigned, as described in more detail below:

Product Channel Alternative Phone Number
WebEOC: US, APAC, Middle East, and Europe SMS +14706819325
Voice +14706907575
WebEOC: Canada SMS No change required, the existing alternative number will still be in use: +12495044643
Voice No alternative phone number

This update will improve message deliverability, enhance the user experience, and support compliance. If you have additional questions, please contact your Client Success Manager (CSM).