New Alternative Phone Numbers
Starting on February 23, 2026, Juvare applications will have new alternative phone numbers assigned for communication channels. This allows SMS/voice communication to still be received if the primary number is unavailable for any reason.
The alternative phone numbers are assigned, as described in more detail below:
| Product | Channel | Alternative Phone Number |
|---|---|---|
| WebEOC: US, APAC, Middle East, and Europe | SMS | +14706819325 |
| Voice | +14706907575 | |
| WebEOC: Canada | SMS | No change required, the existing alternative number will still be in use: +12495044643 |
| Voice | No alternative phone number |
This update will improve message deliverability, enhance the user experience, and support compliance. If you have additional questions, please contact your Client Success Manager (CSM).