Manage Chat Topics

All networks have associated chat topics that are available exclusively to contacts in the member organizations. Anyone in an organization with access to JX Collaborate can view and contribute to the network chat topics.

We recommend that you separate chat topics by relevance. For example, separate chats for specific daily operations and each significant event. This separation of topics keeps the conversation focused.

Through chat topics, anyone can share files. This includes common image (JPEG, PNG, GIF, and BMP), document (PDF, DOCX, PPTX, XLSX, and TXT), audio (MP3, WAV, and AAC), video (MP4, AVI, and MOV), and archival (ZIP and RAR) file formats.

You must have Client Admin access to create and archive topics.

To manage chat topics, do any of the following actions. For procedures that can be performed by users, see the User Help Center.

  1. In the main menu in JX Collaborate, click Networks. The Networks page opens.

  2. Locate the network in which you want to create the chat.

  3. On that tile, click the more icon More icon on the upper right, and then click Create Chat Topic. The Create Network Topic window opens.

  4. Enter the Topic Name and click Create. The topic appears on the side panel, beside the topic icon.

  1. In the main menu in JX Collaborate, click Networks. The Networks page opens.

  2. Click the network to set permissions.

  3. Click the edit icon in the top right in the banner. The Edit Network window opens.

  4. In the Permission Type section, select an option:

    • Private: No one can see or join the network unless the owner adds or invites an organization. 

    • Public: Any organization in JX Collaborate can see and join the network when browsing.

    • Public by Invitation Only: Any organization can see the network to request access, but the owner organization must approve the request.

  5. Click Save.

  1. In the main menu in JX Collaborate, click Networks. The Networks page opens.

  2. In the side panel, locate the network and chat you want to update.

  3. Point to the right of the name of the chat, and when the archive icon appears, click it. The chat moves to the Archived Topics area for that network.