Video Library

This video provides an overview of the After Action Review (AAR) board, which helps you document comments and suggestions as you work through an incident. You can quickly navigate between incident views to track issues all the way through resolution and also leverage the corrective action tracking component to remain compliant with the Federal Emergency Management Agency’s (FEMA’s) Homeland Security Exercise and Evaluation Program (HSEEP) standards.

After Action Review Training Video

The Air & Cruise Board provides a centralized system for organizing and managing data related to passengers, crew, callers, and deployed team members. It brings together three major components: Passenger List, Call Center, and Team Manager, to support the full lifecycle of response and recovery during aviation or maritime events.

Air and Cruise Training Video

The Asset Tracking with FleetUp board integrates live tracking feeds from FleetUp and other supported providers using JX Connectors, giving organizations a unified view of their deployed assets.

The board combines real-time location updates, movement indicators, and status details, enabling teams to maintain awareness of where assets are, how they are being utilized, and whether any require follow-up.

Asset Tracking with FleetUp Training Video

This video provides details about a robust business resiliency platform that ensures an organization’s readiness to maintain critical operations before, during, and after emergencies or disruptions. As natural disasters, cyberattacks, and other significant events become increasingly severe, the need for reliable technology solutions that enable organizations to continue essential functions and restore normal operations swiftly is more crucial than ever.

Business Continuity Management Solution Set Training Video

The Call Center Board provides a structured, end-to-end workspace for documenting calls from intake through resolution. It supports call takers, supervisors, and duty officers by creating a single place to record caller details, categorize call type and priority, track dispatch actions, and capture duty officer responses.

Call Center DS Training Video

This video provides an overview of the Checklist board, which helps you create, edit, and track a chronological list of items that must be completed during an incident. You can create a library of daily, weekly, and monthly checklists that are activated with a single click. The history of task updates is maintained within the board record.

Checklist Training Video

The Contact Tracing board enables organizations to track daily employee check-ins, evaluate symptom reports, and document follow-up actions.

Employees submit their required daily status updates, providing leadership with a clear picture of who is present, who is symptomatic, and who may require additional review. Symptomatic individuals are automatically flagged, and their records can be updated with notes on testing, phone call follow-ups, quarantine dates, or isolation requirements.

Contact Tracing Training Video

This video highlights the Continuity of Operations Plan (COOP) Builder board, a powerful solution designed to help organizations create, manage, and activate continuity plans for all-hazards emergencies. Built with flexibility and usability in mind, the COOP Builder provides structured templates, streamlined workflows, and intuitive dashboard insights to ensure plans are comprehensive, actionable, and easy to maintain.

Continuity of Operations Plan Builder Training Video

The Crisis Track Integration Board provides a complete view of damage assessments collected in the field and pushed into WebEOC Nexus through the Crisis Track platform. It enables emergency managers to see where assessments were performed, the type of property affected, the severity of impacts, and overall summary statistics used for situational awareness and reporting.

Crisis Track Integration Training Video

This video covers this map-enabled board that allows you to assist with federal reimbursements, when applicable, by tracking detailed information on the individual and cumulative dollar loss resulting from damage to private and public property.

Damage Assessment Training Video

This video describes this map-enabled board that helps track the distribution of commodities at different locations. Often these are Points of Distributions (PODs), but the flexibility of this board allows you to include other types of distribution sites, such as Logistical Staging Areas.

Distribution Sites Training Video

The Drone Tracking with AirSight Board integrates live drone telemetry and flight history into WebEOC Nexus, providing a comprehensive view of drone operations. This provides emergency managers, aviation coordinators, and operations staff with a comprehensive view of drone activity across their jurisdiction.

Drone Tracking with AirSight Training Video

This video covers this board that equips election officials with advanced tools to enhance the efficiency and integrity of polling location operations. This comprehensive board supports real-time monitoring, effective management of voter wait times, detailed event logging, and streamlined logistical request handling.

Elections Management Training Video

This video covers this board that allows you to document and track events on a calendar, with standard month, week, day, and list views. Ease-of-use features, such as the ability to create recurring events and a click-and-drag interface, allow you to create events directly on the calendar, as well as edit existing events by moving them to a new day or time.

Event Calendar Training Video

This video provides an overview of this map-enabled board that helps you document the incidents and actions taken by personnel in the Emergency Operations Center (EOC) or in the field. This board consists of the Activity Log and Significant Events views, both views include embedded maps to quickly view event locations for improved situational awareness. The board uses a log style view that allows you to expand and collapse records to view more or less information, along with a Significant Events dashboard and a time-based filter to automatically remove records after a configurable number of hours.

Event Reporting Training Video

This video covers the map-enabled board that helps you capture the status of various facilities in the community. The right slide-out feature offers a consolidated view of six utility elements to show you critical details. This board also includes a rollup dashboard that summarizes and visualizes the statuses.

Facility Status Training Video

This video covers the board that serves as a centralized repository for storing and sharing important documents, plans, and resources that are not tied to a specific incident. It allows teams to organize files in a structured folder system, ensuring users can access critical information when needed.

File Library Training Video

This video describes the Incident Action Plan (IAP) board. As defined by the Federal Emergency Management Agency (FEMA), an IAP is a written plan that defines the incident objectives and reflects the tactics necessary to manage an incident during an operational period.

Incident Action Plan Training Video

This video covers the board that gives you the ability to quickly create and manage WebEOC Nexus incidents without requiring administrative access. In just one view, you can enter all the necessary information regarding an incident, including its permissions, searchability, status, availability to users, activation details, agency details, and more.

Incident Creator Training Video

This video shows an overview of the board that is a centralized space for storing, organizing, and sharing all documents and files associated with a specific incident. It ensures that authorized personnel can easily locate, access, and update materials as the response progresses.

Incident Documentation Training Video

This video explains how this board helps organizations track assets, manage work orders, control parts inventory, and document maintenance activity in one coordinated workflow. Built for operational teams that require accountability and visibility, it supports day-to-day maintenance requests, scheduled upkeep, and lifecycle tracking. With structured records for Assets, Work Orders, Maintenance Logs, Parts, Vendors, and Cost Centers, the solution helps teams plan work, assign responsibility, monitor progress, and maintain a transparent and reportable history of changes and actions.

Maintenance Management Training Video

This video describes the board that helps you create fundamental qualifications for your incident workforce, encompassing personnel in incident management, incident support, and emergency management roles using your WebEOC Nexus desktop or mobile app.

Update the NQS Board Training Video

The Personnel Staffing Board enables you to create and manage schedules for personnel, site locations, and positions, facilitating the assignment of personnel across incidents and events.

Personnel Staffing Training Video

This video describes the Plan Builder Board, designed to empower users with the tools and features they need to create, manage, and execute plans effectively. Having a well-structured yet adaptable plan is crucial for success. Whether you're a government organization, an established corporation, or a small team with personal goals, a robust planning tool can make the difference between achieving your objectives and falling short.

Plan Builder Training Video

This video highlights the board that brings comprehensive power outage intelligence directly into WebEOC Nexus, enabling emergency managers, utilities, and government agencies to monitor and respond to electrical disruptions at every level, from national trends down to individual counties and cities. By integrating near real-time and planned outage data from PowerOutage.com, this board delivers a centralized, authoritative view of current and upcoming power impacts. Users gain immediate situational awareness through interactive dashboards and geographic filtering, supporting faster coordination, informed decision-making, and improved incident response during weather events, infrastructure failures, and large-scale emergencies.

PowerOutage.com Integration Training Video

This video outlines the board that streamlines the creation, review, approval, and publication of official communications inside WebEOC Nexus. It provides public information teams, leadership, and operational staff with a centralized location to draft press releases, manage approval workflows, and maintain an authoritative record of what was published and when. The board includes structured fields for release content, attachments, approval status, publication timing, and authorship details. This structured format ensures consistent messaging, internal controls, and clean documentation from first draft through final publication.

Press Releases DS Training Video

This video covers the board that offers a responsive, mobile-friendly design that helps you create and manage anything from simple daily tasks to complex, months-long projects. Projects and tasks are selected or entered on the fly from the within-board list of contributors, while WebEOC Nexus groups, positions, and users can be added as watchers. Multiple interactive views, including the projects list, slide-out, Gantt chart, Kanban boards, and Dashboard, provide critical insight while also allowing you to drill down quickly for specific details or to make updates.

Project Management Training Video

This video describes the map-enabled board that provides information about resource requests and task assignments submitted in the EOC or in the field via mobile devices. Requests that are received are then routed to the appropriate position, allowing staff to manage all related activity and updates on the status.

Requests and Tasks Training Video

This video describes the solution that allows you to catalog, request, deploy, and track resources in compliance with the National Incident Management System (NIMS). The RID solution is comprised of three main components that serve to organize and facilitate the management of your incident collateral. These components allow you to view and manage requests, inventory, and deployments respectively, as well as track costs, statuses, and locations. Each component also provides a report view that allows you to search and filter by various criteria and export the results.

Requests, Inventory, and Deployments Training Video

This video describes the map-enabled board that helps you document and track details about road closures, including a closure’s status, location, damage, and suggested detours.

Road Closures Training Video

This video covers the board also known as the “Battle Rhythm” that helps you enter and track events as they progress through their cycle.

Schedule Training Video

This video describes the map-enabled board that helps you keep track of shelter information and statuses. The standard list view displays the shelter’s name, status, occupancy, and more. It also indicates whether a shelter houses the general population, accommodates special needs, or is pet friendly.

Shelters Training Video

The Shelters with Registration board builds on the standard Shelters board by adding registration tools, enhanced visibility, and configurable capabilities.

While the standard board displays core shelter information such as occupancy, status, name, and population types, the Registration version introduces new functionality designed to streamline real-time shelter operations.

Shelters with Registration Training Video

This video depicts the map-enabled board that allows you to track the people on shift during day-to-day operations or an incident. The board also tracks the hours worked by agency personnel.

Sign In/Out Training Video

This video covers the SimulationDeck, which powers public and private-sector exercises for all organizations; from small, local tabletops to full-scale exercises spanning multiple continents. SimulationDeck replicates the information environment and includes traditional media sources like broadcast TV news, online newspaper, social media, radio, blogs, and public-sourced videos. The platform allows users/players to interact on the platform by generating their own content, just as they would on their own website or social media accounts.

SimulationDeck Training Video

This video describes the board that helps you collect reports from contributing entities to develop a published report. SITREPs (SITuation REPorts) are typically published at least once every 24 hours during an emergency. WebEOC Nexus provides a flexible format that can be used to support any organization structure, such as Incident Command System (ICS) and Emergency Support Functions (ESF).

Situation Report Training Video

This video provides an overview of the board designed to help organizations respond to incidents using the FEMA Community Lifelines framework, which facilitates the analysis, prioritization, and communication necessary to restore community services after a disaster.

Situation Report with Community Lifelines Training Video

The Wildfire Detection with SenseNet board integrates a network of environmental sensors and camera-based smoke detection feeds into WebEOC Nexus. It provides emergency managers with a live picture of wildfire risk, ignition indicators, and environmental conditions across monitored areas. The board helps shorten the time from ignition to detection and strengthens an organization’s ability to respond quickly and confidently.

Wildfire Detection with SenseNet Training Video

This video demonstrates how this plug-in shows all users currently logged in to the WebEOC Nexus. It also provides such user information as username, position, incident, name, location, phone number, email address, comments, and login time. Additionally, you can see historical login information. WebEOC Nexus captures all user attempts to log in, log out, change positions, and change incidents, as well as timestamps for each action.

WebEOC Plug-in: Active Users Training Video

This video covers the plug-in that allows you to share important documents with WebEOC Nexus users. As an administrator, you can create, edit, move, and delete both folders and files within the library. To manage who sees these documents, you can set permissions as appropriate and applicable.

WebEOC Plug-in: Advanced File Library Training Video

This video provides an introduction to how WebEOC Nexus supports sending notifications through various channels to help you connect with WebEOC Nexus users, other employees, and external contacts to plan for, respond to, and recover from disruptions and disasters. Notifications can be sent directly, from the Admin Area, scheduled as one-time or recurring notifications, or triggered by an action on a board. Regardless of when or how they are sent, all notifications can be reviewed and managed through the Notifications Queue.

• WebEOC Add-On: WebEOC Alerts & Notification Training Video

• WebEOC Add-On: Alerts - Launching Templates from Boards Training Video

This video describes the plug-in that provides seamless integration between WebEOC Nexus and ArcGIS. Administrators have the freedom to convert any number of WebEOC Nexus boards to Feature Services in ArcGIS Online or ArcGIS for Server with Portal for ArcGIS.

WebEOC Nexus Plug-in: ArcGIS Extension Training Video

This video describes the plug-in used for importing and exporting board data. From the administration area, this tool allows you to import data from a spreadsheet to a board, import shapefile data to a board, and export data from a board to a spreadsheet.

WebEOC Nexus Plug-in: Board Data Manager Training Video

This video covers the visualization tool that enables you to arrange a combination of boards or maps into a unified dashboard. Using the dashboard is a fast and simple way for administrators to organize critical information in a meaningful format and make it available to users in one place.

WebEOC Nexus Plug-in: Dashboard Training Video

This video provides an overview of JAI, designed to help emergency managers and stakeholders quickly find, summarize, and share critical information. Using natural, conversational language, JAI provides quick, clear answers by directly querying your data. It reduces the time spent searching through boards and makes operational data easier to act on.

Juvare AI Assistant (JAI)Training Video

This video covers the robust business intelligence and analytics add-on integrated within WebEOC Nexus. Tailored for emergency management professionals, the course provides a guided walkthrough of its key features, functionality, and real-world use cases. Learners will explore Juvare Analyze's full capabilities, from accessing the platform and configuring data sources to building dynamic visuals and dashboards. Participants will learn how to transform complex, real-time, and historical data into actionable insights. Whether supporting daily operations or conducting post-incident reviews, Juvare Analyze enhances situational awareness and empowers smarter, faster, and more coordinated decision-making.

Juvare Analyze Training Video

This video describes Juvare Exchange (JX), a highly secure peer-to-peer messaging and information-sharing platform designed to help organizations in the Juvare Community share best practices and coordinate with close partners during critical events. The platform’s configurable chat networks and drag-and-drop file attachment capabilities are fast and flexible enough for emergencies while robust enough for daily operations. With JX, users of Juvare solutions including WebEOC Nexus, eICS, EMResource, EMTrack, and Juvare Unified Command Platform can easily build relationships with colleagues at other organizations to develop innovative answers to commonly shared problems.

Juvare Exchange (JX) Training Video

This video is about the Maps Add-on, which expands on the capabilities of the integrated Maps included as part of WebEOC Nexus, providing both its users and administrators with customization options and an array of advanced tools and features. Maps Add-on supports using map layers, the creation of multiple maps, the use of custom icons, and more. Unlike with the integrated Maps, Maps Add-on allows the management of maps using any number of external data sources so that administrators can control map layers, live feeds, and map services in support of custom map generation.

WebEOC Nexus Plug-in: Maps Training Video

This video covers the plug-in that makes it easy to manage hundreds or thousands ofWebEOC Nexus user accounts. To add new users to WebEOC Nexus, list the information for each user in a spreadsheet and then import all of the new user accounts into WebEOC Nexus at one time. WebEOC Nexus user accounts are automatically created for each new user listed in the spreadsheet, complete with their user settings such as username, password, account type, location, email address, permission settings, and much more.

WebEOC Nexus Plug-in: User Importer Training Video

• Staying Ready with WebEOC: Winter Weather Preparedness

• Elevating Shelter Operations: Standard Shelters and Shelters with Registration

• WebEOC Notifications

• WebEOC Nexus 10.18 Features

• Managing Tornado & Severe Storm Response in WebEOC

• Integrating WebEOC and Crisis Track for Seamless Incident Management

• From Data to Action: Unlocking Insights with Juvare Analyze

• WebEOC Board Updates: Call Center, Dark Mode, and Plan Builder

• Unlocking WebEOC:Smarter Resource Management with RID and Beyond

• Year-End Wrap-Up: Crisis Track & WebEOC Lessons Learned