Parent and child accounts let you share incident data between linked administrative areas. This structure allows you, as a parent account administrator, to control the access to data in various accounts. Data can be shared unidirectionally, where one account receives data without sending data back, or bidirectionally, so that both accounts send and receive data. You can share data between a parent account and child accounts, between two child accounts, or you can work with other clients to share data between separately owned accounts.
For example, one client could have a parent account that encompasses a state importing data from child accounts that represent counties in the state. Another client could have a parent account for a utility company that services multiple counties. If the state and the utility company agree to share data, the utility company could import data from the counties.
Parent and child accounts also allow you to assign different product tiers (Damage Assessment, Disaster Management, or All Hazards Emergency Management) to child accounts according to their feature needs.
Child accounts are distinct from jurisdictions, which help you organize data within one account.
Typically, child accounts are created by Juvare during your initial account setup, but they can be created later. For assistance with child accounts, contact the Juvare Support Center.