Multifactor authentication (MFA) improves login security by requiring an additional element beyond your username and password for authentication. This means that, in addition to entering your email address and password, you must approve access through an authentication app, SMS or text message, or hardware token to complete the login process and access the solution.
If your organization uses Juvare Login Services use and configures MFA, you will be asked to set it up on account activation or login. You only need to set up MFA for a solution once. After that, you will be prompted to the same MFA method each time you log in.
To set up MFA for your Juvare account
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Access your Juvare account or reset your password if using Juvare Login Services.
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Click Set up for one of the available services.
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Okta Verify: For more information, visit the Okta Verify site or review the Okta Verify for Juvare Login Services Help page.
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Google Authenticator For more information, see the End-user experience section of the Google Authenticator topic or review the Google Authenticator Help page.
Documentation provided by Okta is updated with every release and may be more recent than this topic.
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Configurable Services
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SMS Authentication. For more information, see the End-user experience section of the SMS Authentication (MFA) topic.
For additional assistance configuring an MFA service, contact your administrator.