Accounts
Accounts
Used to track and manage users. Accounts differ from your profile, which is used to modify personal settings for using the solution. are part of the opt-in features, which are not used by some clients.
Accounts are used to track and manage eICS users, and people who do not use eICS but still need to be notified about incidents. You must have an account to log in to eICS.
Accounts can access different features and information based on their system roles, organization roles, and the organizations they belong to. Some accounts are only allowed to receive notifications
An alert, update, advisory, information, drill, or test message that can be sent & received through delivery methods such as email, voice, text, fax, or inbox. and cannot log in.
To log in, an account must meet the following requirements:
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It has the Client Admin or Regular User system role
Permissions assigned to accounts. Your role determines what you can view, modify, and manage in the application.. -
It has at least one appropriate organization role
Permissions that define your access to organization information, including members, groups, and files, and how you interact with that information. assigned to a domain organization
Official entities, such as public health authorities, healthcare agencies, and corporations. or facility organization.
Accounts and Contacts
Accounts are synced with contacts. Accounts are used with the opt-in features, and contacts
The internal and external people that participate in, might be affected by, or need to be notified about an incident. are used with other eICS features. Any time you create an account, eICS automatically creates a corresponding contact to use with other features. Likewise, any edits to an existing account automatically sync to the corresponding contact.
You cannot directly create or modify contacts. Instead, you create, edit, and manage accounts and let those changes sync to the corresponding contacts.