Assign or Unassign an ICS Position

During an incident, Facility Administrators, Facility Staff, and people already assigned to an incident position can assign other contacts to incident positions. People with these roles can also remove an assignment.

  • If a position is not active, you must activate it before you can assign a contact. 

  • To change the assigned contact for a position, you must first unassign the current contact and then assign the new one.

  • Facility Staff Limited cannot assign themselves to incident positions; they must be assigned by someone that is Facility Administrator, Facility Staff, or already assigned to an incident position.

To assign a contact to a position

  1. On the Incident Dashboard, click the ICS Chart tab. The ICS Chart page opens. 

  2. In the chart, click the position. Details are shown on the right.

  3. On the right, click Response Tracker/Assign Contact.

  4. Do one of the following:

    • To view all contacts currently associated with the position, select Show Depth Chart Only.

    • To view all contacts who could be available to be assigned to this position, including those from your facility and health system, select Show All Candidates.

    • To view all external contacts in the Labor Pool and Other Contacts to Notify groups for all facilities in your health system, select Show All Facility Contacts.

  5. If you want to filter contacts by the information in their profile, use the search bar to search by first name, last name, organization, title, and department.

  6. To assign a contact, select the contact in the list.

  7. Click Assign. The Assign Position window opens.

  8. To send a voice notification in addition to email, make certain the Send voice notification checkbox is selected.

  9. Click Yes.

    If you clear the Send voice notification checkbox, a voice notification is not sent. For example, if the contact is already on site, you do not need to send this type of notification. An email notification is always sent.

To unassign a contact from a position

  1. In the chart, click the position. Details are shown on the right.

  2. On the right, click General Info.

  3. In the Position Assignment section, click Unassign. The Unassign Position window opens asking you to confirm the action.

  4. Click Yes. The window closes and the position is unassigned.

Related Concepts

ICS Chart