Manage the Incident Event Log

Some event log entries are automatically generated for an incident. When you choose to share an incident with your health system, region, or Juvare Exchange, certain automatic log entries are visible for or sent to the sharing entities. However, you can choose whether to share manually created log entries.

Event Log entries that have been edited now include a History option, allowing users to view a full record of changes, including what was updated and by whom.

During an incident, you can manually add entries such as Major EventDecision MadeNotificationOtherArea for ImprovementSafety Briefing, Situational Update, or Strength to the Event Log.

To create and share a log entry

  1. On the Home page, in the list of Active Incidents, locate the incident and click View. The Incident Dashboard opens.

  2. Click the Event Log tab.

  3. Click New Log Entry. The New Log Entry window opens.

  4. Enter this information.

    New Log Entry fields and descriptions

    Field

    Description

    Example

    Type

    Type of manual entry

    Major Event, Decision Made, Notification An alert, update, advisory, information, drill, or test message that can be sent & received through delivery methods such as email, voice, text, fax, or inbox., Other, Area for Improvement, Safety Briefing, Situational Update, or Strength

    Priority

    Significance or urgency of the entry

    Normal or High

    Current Time/Previous Time

    Do you want the entry timestamp to reflect the current time or a previous date and time?

    Not applicable

    Description

    Notes or information about the entry

    Not applicable

    Labels

    Custom event log labels used to categorize and identify manual event log entries

    Varies

    This field is required if any event log labels are assigned to this incident's IRG.

    Sharing

    If enabled, identifies with whom you want to share the log entry

    • Share with health system incident

    • Share with coalition incident

    • Share with state and/or region

    • Share with JX

    Keep dialog open

    Select the checkbox to log another entry

    Not applicable

  5. Click Submit. The window closes and the new event appears on the page.

To locate and edit an entry you created

  1. On the Home page, in the list of Active Incidents, locate the incident and click View. The Incident Dashboard opens.

  2. Click the Event Log tab.

  3. In the Types drop-down list, select a view type.

  4. Click Apply. The window closes and only the selected type of entries appear in the log.

  5. Locate the entry you want to edit and, on that row, click more icon, and select Edit. The Edit Log Entry Text window opens.

  6. Edit the entry details.

  7. If appropriate, select whom you want to share the edited log entry details.

  8. Click Submit.

To delete a manual event log entry

Administrators can delete event log entries that were manually created, but they cannot delete entries that were automatically generated. Specifically, these entries can be deleted by Domain Administrators in the domain of the incident's facility and Facility Administrators for the incident's facility. Deleting an entry also deletes any comments for that entry. If you use facility groups Comprised of accounts with certain shared characteristics, such as role or location, but not necesarily employer. or coalitions, the entry is deleted from any associated incident it appears in.

When you delete an event log entry, you must enter text explaining why you deleted it. A new event log entry is automatically created with this text.

  1. In the Incident Dashboard, click Event Log. The Event Log tab opens.

  2. Locate the manual entry you want to delete. On that row, click more icon, click Delete. The Delete Log Entry window appears.

    The Delete Log Entry window with a textbox to add a reason

  3. Enter text explaining why you are deleting the entry. This text will be displayed in a new event log entry.

  4. Click Submit. The selected entry is deleted, and the new event log entry is created.

Related Concepts

Incident Dashboard Event Log