These notes describe updates in the eICS 5.16 release scheduled for Wednesday, May 6, 2026. More information is available in this help center or by contacting the Juvare Support Center at +1 (877) 771-0911 or support@juvare.com.
New Features
Incident Map UI
The Google Map UI has been replaced with Juvare's Common Map UI, based on Esri ArcGIS, across all applicable screens. The new Juvare Common Map UI enables searching for locations by entering an address, a landmark, or coordinates.
On the Google Map UI, the message "This map view has been discontinued. Switch to the new incident look to manage locations." is displayed. The user can switch to the new UI and use the map from this view.
Activity Report
A new Activity Report has been created and is available in the Reports section. The report generates for a valid date range and displays incidents within the selected period. When the report is exported into Excel format, it displays the headers (Incident Name, Date Started, Facility, Incident Type, and Incident Response Guide). The Activity Report can only be accessed by Domain Admins.
Resolutions
The improvement plan now loads more quickly for users with access to a large number of facilities.
Previous Versions
Release notes for previous versions are available here.