Release Notes
Release notes announce
A message displayed in the application to share general information or updates with users. the changes for a specific release of eICS, including new features, enhancements, and resolutions. If you are an administrator and have questions about a release, contact
The internal and external people that participate in, might be affected by, or need to be notified about an incident. your Client Success Manager (CSM) for additional information or the Juvare Support Center for technical support.
| Release | Date | Summary |
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| eICS 5.20 Release Notes | August 2026 | Introduced File Library |
| 5.18 Release Notes | July 2026 | Introduced a new Regional Contact Info report and default Incident UI, updated user interfaces for Objectives and Messages, incident message handling. |
| 5.17 Release Notes | June 2026 | Various enhancements, including Objectives Tab UI improvements, new Admin Reports and System Reports capabilities, Event Log Label enhancements, and Incident Tab navigation improvements. |
| 5.16 Release Notes | May 2026 | Various enhancements, including several to Juvare Common Map UI and the Activity Report. |
| 5.15 Release Notes | April 2026 | Various enhancements, including several enhancements to Event Log History. |
| New Alternative Phone Numbers | February 2026 | New Alternative Phone Numbers |
| 5.14 Release Notes | February 2026 | Various resolutions |
| 5.13 Release Notes | January 2026 | New Priority Column and More Actions Button. |
| 5.12 Release Notes | December 2025 | Updated user interface for the Incident Dashboard. |
| 5.11 Release Notes | August 2025 | Various enhancements and resolutions, including several enhancements to the After Action Report |
| 5.10 Release Notes | July 2025 | Added custom operational periods |
| U.S. Text Message Change | July 2025 |
For people in the United States, the phone number for text notifications |
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May 2025 |
Various enhancements to the After Action Report and the event log. Added the What's New pop-up window. |
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Apr 2025 |
Added a new search bar to the ICS Chart. Added enhancements for the HICS |
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Apr 2025 |
Added features for admins to delete messages, responses, and event log entries. Added various enhancements and resolutions. |
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Mar 2025 |
Updated two HICS forms, renamed an ICS Chart filter, and allowed facility groups |
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Feb 2025 |
Added features that let you search for contacts in the ICS chart and associate event log labels with IRGs. |
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Jan 2025 |
Added features for restricting message responses, deleting incident files, and sharing contact information. |
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Dec 2024 |
Added an enhancement related to text notifications and various updates for the opt-in features |
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Sep 2024 |
Added enhancements for managing plans and contacts, as well as many accessibility enhancements to the opt-in features. |
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5.2.0.2 Release |
Jul 2024 |
Resolved issues related to deleting facilities and deactivating users. |
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Jun 2024 |
Added an improved login page and various enhancements and resolutions. Contacts now require a login email. You can now opt in to use new features to manage contacts, share files, and send notifications. |
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5.1.0.3 Release |
May 2024 |
Increased the character limit for facility and domain names from 30 characters to 100 characters. |