Report Does Not Open?
If you cannot run a report or the report does not open, refer to the following causes and solutions:
|
Cause |
Solution |
|---|---|
|
The browser pop-up blocker is preventing the report from opening. |
In order for EMResource to work properly, pop-up blockers must be disabled in your browse. Check your browser's help for instructions. |
|
The report is timing out. |
Try running a series of shorter duration reports. For example, instead of running the report for an entire month, try generating the report for each week of the month. |
|
The download settings in your browser are incorrect. |
Check the download settings for your browser. Downloads may not be enabled by default. If appropriate, change these settings. |
End user configuration specifications for software (including supported browsers), hardware, and communications for your EMResource system are available on the Juvare website.