Reports FAQ
If you cannot run a report or the report does not open, refer to the following causes and solutions.
End user configuration specifications for software (including supported browsers), hardware, and communications for your EMResource system are available on the Juvare website.
What should I do if the browser pop-up blocker is preventing the report from opening?
In order for EMResource to work properly, pop-up blockers must be disabled in your browser. Check your browser's help for instructions.
What should I do if the report is timing out?
Try running a series of shorter duration reports. For example, instead of running the report for an entire month, try generating the report for each week of the month.
What should I do if the download settings in my browser are incorrect?
Check the download settings for your browser. Downloads may not be enabled by default. If appropriate, change these settings.