Edit a Status Reason
Depending on your role, you may be able to maintain status reasons. Status types and statuses can include a set of reasons from which the user can (or must) choose.
To edit a status reason
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In the main menu, click Setup and then click Status Reasons. The Status Reasons page opens.
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Locate the status reason and, on that row, click the (status reason) name. The View Status Reason: (status reason) page opens.
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In View Status Reason: (status reason), click Edit. The Edit Status Reason: (status reason) page opens.
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Make your changes.
Abbreviations may be used in text notifications and reports.
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Do one of the following:
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Select the Options checkbox to include the reason in the status comment.
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Clear the Options checkbox to exclude the reason from the comment.
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Click Save.
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