Mutual Aid

Your region may have established mutual aid relationships with other regions.

When setting these up, your administration specified whether the other regions can locate and view your patients when a multi-region incident occurs. This is designed to support patient re-entry (repatriation or reunification). Authorized users in a region can use the Locate feature to track patients associated with their partner regions.

In addition, if the location feature is enabled, patients associated with other regions may appear in your dashboards. Provider facilities approved for mutual aid can appear in location-related search terms, such as Current Location and Destination Location. This means you may see patients your region has encountered as they are transported to a provider in another region.

If you are an administrator, refer also to Mutual Aid Activation.