Patient Statuses

A number of factors determine a patient's status, including their location, transportation situation, and more. Performing the following actions changes the patient's status, as indicated:

Patient Statuses

Action

New Status

Transport

Transporting to

Receive

At location

Discharge

No longer tracking

Note the following about patient statuses:
  • You must receive a patient before you can discharge them.

  • If you are a provider facility user, you can only receive and discharge patients for facilities to which you have access.

  • To discharge a patient, you must be logged in to the location where the patient was received.

  • You can transport, receive, or discharge up to 50 patients at one time as long as you can specify the same receipt or discharge information for all patients in your selected group.

The following table defines patient-related statuses.

Patient Statuses and descriptions

Status

Description

Record: active, archived, or deleted

Client records are active within the system until such time as they are archived or deleted. Archiving retains the record but removes it from incident views and dashboards. In general, delete is reserved for client records that were created by mistake.

Tracking

At Location indicates the client is currently at (received at) a physical location, site, or facility. Transporting indicates the client is physically being moved from one location, site, or facility to another. No Longer Tracking indicates the client is released from care (discharged) and is no longer being tracked.

Location: current location or transportation status

These include at the incident site, en route to a facility, acknowledged as transporting, received at a facility, transferred to another facility, and discharged (no longer being tracked).

In addition, a client is considered "encountered" when they are or have been cared for at a facility. For example, a client who arrived at an ED has been encountered by that hospital.

A patient's transfer status is used in combination with the tracking status to determine their current situation.

Patient transfer statuses and definitions

Transfer Status

Tracking Status

Definition

Acknowledged

Transporting

Patient is physically being transferred from one location, site, or facility to another and the destination has acknowledged the incoming patient.

Holding for Destination

At Location

Patient is currently at a location waiting to be transported to an unknown location. The transportation unit has been assigned.

Holding for Transportation

At Location

Patient is currently at a location waiting to be transported to a known location. The transportation unit is not known.

Related Concepts

Patients

Patient Notifications