EMTrack 6.12 Release Notes

These notes describe updates in the EMTrack 6.12 release scheduled for Wednesday, March 12, 2025. More information is available through the help in your solution or by contacting the Juvare Support Center at +1 (877) 771-0911 or support@juvare.com.

New Feature

Personal Preferred Providers

On your profile A collection of information that identifies and defines you in the solution. Your profile differs from your account, which is how you log in., you can now select your preferred providers for both provider facilities A standing facility, which can be a hospital, long-term care facility, or shelter. and mobile providers A transporting agency, such as EMS organizations and fire departments..

Two lists of preferred providers with checkboxes next to each provider name

When you open a menu that lists provider facilities or mobile providers, your preferred providers are displayed at the top of the menu. For example, when you add a Current Location Generally refers to the region or to a division, such as a provider facility or mobile provider. Every user is granted access to at least one location. search term on the Filters page, your preferred provider facilities are listed at the top of the Current Location menu.

The Current Location menu with preferred provider facilities listed at the top

Before this release, admins could already create preferred provider lists Used to filter specific menus so the listed providers appear at the top of the menu. on the Preferred Providers page. These admin lists apply to everyone in the region or division. In contrast, your personal lists only affect you. For more information about personal lists and admin lists, and seleting your personal preferred provider, see Preferred Providers.

Enhancement

Manage Roles: When you add or edit a user role, you can now enter text into the Location and Role fields to filter Search criteria that allow you to pinpoint the clients and details you need. their dropdown menus. The menus will only display locations or roles in your region that contain the entered text. You can also autocomplete the entered text to the first matching location or role. This makes it easier to select a specific location or role when many locations or roles are available.

The Add Role window with the Role menu being filtered

Help Updates

The header, footer, and side panel in the EMTrack Help Center have been redesigned. You can now click the feedback icon on the upper right to send feedback about the Help Center.

Previous Versions

Release notes for previous versions are available here.