EMTrack 6.25 Release Notes

These notes describe updates in the EMTrack 6.25 release scheduled for Wednesday, September 30, 2026. More information is available in this help center or by contacting the Juvare Support Center at +1 (877) 771-0911 or support@juvare.com.

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New Features

Save Custom Report Templates

You can now save custom report templates in EMTrack's Reports tab. The Custom Report Templates tile opens the Custom Report Templates window, where you can save a new template, edit or delete existing templates, or generate a CSV file from the selected report template.

For more information about custom report templates, refer to Custom Reports.

Enhancements

Include All Fields in Custom Reports (CDVO Role)

Users that have been assigned only the Cross-Division View Only (CDVO) role, can now view and add all fields in custom reports.

Delete Units

Regional Administrators can now delete units from mobile providers A transporting agency, such as EMS organizations and fire departments.. Deleted mobile providers no longer appear in the drop-down list when filling out patient forms A set of questions that guide users through collecting and entering data to create records in EMTrack., though they may still be visible in filters and in the manifest report.

Units cannot be deleted if active patients for this unit are en route.

For more information about deleting units from mobile providers, refer to Edit a Mobile Provider.

Resolutions

• Resolved an issue where an Incident Summary report failed to generate without proving any errors to notify users of the failure.

• Resolved an issue where both Web and Mobile forms were not sorted or were sorted but not saved when the appropriate sort option was selected.

Previous Versions

Release notes for previous versions are available here.