Notification Groups

Contacts procedure

Notification groups allow you to group Unified Command Platform users and users who do not have access to Unified Command Platform. When you send an Ad Hoc Alert to more than one recipient, you can select a notification group, instead of selecting individual accounts.

You can create the following types of notification groups:

• Standard: A standard notification group allows you to add and remove specific non-Unified Command Platform users to and from a notification group. When you select a notification group, you can view notification group details (name and description), its level of access (private or shared), member details, and the notification group’s history. Remove and add accounts in a standard group in the Notification Groups tab in Contacts.

• Filter Based: A filter-based notification group automatically adds accounts based on a specific criterion (for example, they are all Unified Command Platform users). Like a standard notification group, when you select a filter-based notification group, you can view notification group details (name and description), its level of access (private or shared with administrators), member details, and the notification group’s history. However, you cannot add specific accounts or remove any accounts from the notification group. These actions take place in the Admin View.

  For example, because Unified Command Platform users are added and managed in the Admin View, if a Unified Command Platform user leaves the Unified Command Platform users group, the change is made in the Admin View and the user is automatically picked up by the filter when an Ad Hoc Alert is sent.

  If you need to change a filter-based notification group in Contacts, change the recipients by removing the filter and applying another filter. See Manage Notification Groups.