Event Operations DS Release Notes

The Event Operations DS board provides a centralized workspace for creating, tracking, and managing events in real time. It captures everything from event setup and staffing to guest services, incident response, and post-event reporting. With incident, activity, and request linking, it gives venue managers and staff a live operational picture to support both routine events and emergency situations.

Key Capability

• Create and manage events with details like type, facility, schedule, ticketing, and environmental conditions.

• Track staffing assignments (security, medical, guest services, law enforcement) and safety interventions.

• Log incidents and requests with status tracking from dispatch through closure.

• Support guest services with crowd monitoring, medical/behavioral issue reporting, and fan assist channels.

• Capture activities, statistics, and after-action insights for reporting.

• Visualize real-time event health through event reports, dashboards, maps, and location-based details.

• Customize Event Operations DS in DesignStudio with a responsive layout for mobile and desktop.