Guest Users Module

Guest Users are individuals who need temporary access to your Crisis Track instance during an incident or exercise. Examples include mutual aid, local government officials, and so on.

The Guest Users module allows Crisis Track users from different accounts to be granted access to specific incidents. For example, if both County A and County B have Crisis Track, then County A can grant access to County B users. The users from County B would then be able to log in using their existing user name and password, but use guest access to collect data for County A.

Using the Guest Users module, you can create a new guest user, delete a guest user, and disable/activate guest access. Only users with admin or commander roles have access to the Guest Users module.

To access the Guest Users module

  1. Log into the Crisis Track Console.

  2. Choose an incident from the Existing Incident list and click Select.

    The homepage, displaying incident selection or creation buttons, and admin function selection.

  3. Click the Guest Users icon.

    Guest Users Module icon

    From here you can see a table of the guest users that currently exist. For each guest user you can edit its properties, change its status (Active or Disabled), or delete the guest user. You can also create a new guest user. Use the Refresh button at the top right to reload this table to see any changes made since the page was opened.

    Guest Users Module, showing existing guests in a table view.