eICS 5.8 Release Notes

These notes describe updates in the eICS 5.8 release scheduled for Wednesday, April 30, 2025. More information is available in this help center or by contacting The internal and external people that participate in, might be affected by, or need to be notified about an incident. the Juvare Support Center at +1 (877) 771-0911 or support@juvare.com.


New Features

Search Positions in the ICS Chart

On the ICS Chart tab of the Incident Dashboard, you can now search for positions or contacts by name.

The ICS Chart tab with the new Search Positions search bar highlighted

Enhancements

Opt-In Features

Clients can opt in to enable new features for managing contacts, sharing files, and sending notifications An alert, update, advisory, information, drill, or test message that can be sent & received through delivery methods such as email, voice, text, fax, or inbox.. If you have not opted in, these features are not enabled and do not affect you yet. You may request to opt in at any time as we continue to update these features. For more information, see Opt-In Features.

This release includes the following enhancement to the opt-in features A feature that is not enabled by default for a product. This feature may not be available because it is a premium feature or may not yet be publicly accessible.:

Accounts Used to track and manage users. Accounts differ from your profile, which is used to modify personal settings for using the solution.: The Primary Employer field in accounts now syncs to the Organization field in contacts.

Previous Versions

Release notes for previous versions are available here.