Providers

A mobile provider is a transporting agency, such as EMS organizations and fire departments. Authorized administrators can create and manage transport units. Administrators have access to this feature as follows:

• Regional Administrators can manage all mobile providers and units in their region.

• Division Administrators in emergency management can manage units for their mobile providers.

• Division Administrators in provider facilities cannot manage mobile providers or their units.

The administration page shows each existing provider's name and provides access to editing and deleting features. Your region or division may have set up preferred provider lists. You can easily add a new mobile provider to one or more of these lists as you are creating it.

Labels allow you to categorize your mobile providers by the type of agency, services provided, and more. For more information, refer to Mobile Organization Labels.

Unit Management

Units you add to a mobile provider become available to users when they select that provider for transporting a patient. The user can also add a unit that is not in the provider's list; this unit is retained with the patient record, but it is not automatically added to that mobile provider's list of units.

Multi-region Response

You can designate a mobile provider to represent the transport that a federal agency or other third party uses to transport a patient to another region. You can provide it a generic name, such as Federal Transport Asset. For this provider, consider specifying the following:

Multi-Region Response fields and descriptions

Field	Description
Agency number	Provider number assigned to this mobile provider
Labels*	Type of vehicle that is the responding unit for patient conveyance and/or the type of mobile provider Example: Federal Transport Asset
*Labels can be used to locate the appropriate providers when adding or editing an incident.

Refer also to Mutual Aid Activation.

A provider facility is a standing facility, which can be a hospital, long-term care facility, or shelter.

Labels

Labels allow you to categorize your provider facilities by the type of facility, services provided, and more. Refer to Facility Labels for more information.

Refer also to the next section, Multi-region response.

Multi-region Response

You can designate a provider specifically for use during multi-regional incidents. Typically, this provider facility is designated as an Aerial Point of Embarkation or Debarkation (APOE/APOD). For this point of transfer, be certain to select the Regional Embarkation/Debarkation Point checkbox. In addition, consider specifying the following:

Multi-region Response fields and descriptions

Field	Description
Agency Number	Provider number your State assigned to your facility/agency
Labels*	Type of facility and/or type of services your facility/agency provides Examples: Long-term Care, Public Health, Hospital
*Labels can be used to locate the appropriate providers when adding or editing an incident.

Consider adding the Agency Number and Labels to each of the provider facilities in your region to facilitate patient tracking and data sharing.

You can use preferred provider lists to filter specific menus so the listed providers appear at the top of the menu. This makes it easier to find relevant provider facilities or mobile providers in those menus. You can only set up preferred provider lists on EMTrack Web, but these lists affect the relevant menus on all EMTrack platforms.

There are two types of preferred provider lists: personal lists and admin lists. The following table describes the differences between these lists:

Preferred Provider Lists

Personal Lists	Admin Lists
Include the providers that are most relevant to you	Include the providers associated with a specific incident
Can be created by anyone in their profile or the My Preferred Providers page	Can only be created by admins on the Preferred Providers page
Only affect the person who created them	Affect everyone in the region or division
Can create one list, which is always active	Can create multiple lists, and one or two lists can be active at a time
Can be left empty with no preferred providers	Must include at least one provider facility and one mobile provider.

In patient forms, in the Current Location and Provider fields, your preferred provider lists appear above any other providers. Personal lists also apply to the Current Location and Current Mobile Provider search terms on the Filters page.

If both personal lists and admin lists have been created, your providers from your personal list are displayed above the providers from the admin list in these menus. Both personal lists and admin lists are sorted alphabetically.

Admin Lists

You can select the active admin lists for your region or division on the Regional Settings page, which is part of the System Settings. If a region has an active admin list and a division in that region has not created any division-level admin lists, then the division inherits the region-level admin list. When an admin creates a new provider facility or mobile provider, they can assign it to an existing admin list for that region or division.

You can create admin lists based on different types of incidents. For example, for MCIs, you could specify designated trauma centers in your region, which would likely be the primary providers in a multiple casualty or large-scale disaster. If you activate an incident for a large-scale disaster, you could also activate this admin list, making it easier for people to find the most relevant providers in menus.