Configure System Messages

Within and related to the system, there are numerous messages that you can configure to provide information about your agency.

System messages include any of the following.

Types of system messages
Message Type Description

Login Policy

Adds a page that displays before users can log in. Users must click Accept to continue the login process. The Login Policy window no longer displays for users after they click Accept, until the Login Policy is updated. In this case, the Login Policy window displays the updated message, and the user must accept it again to log in.

System-wide Message

Adds text and links that appear below the banner on a user's homepage. See Navigating the WebEOC Nexus User View.

The message uses 200 pixels (height) on the homepage. When the contents of a message exceeds this space, users see a Show More... link that they can click to expand the message. After reading the message, users can click the Show Less... to contract the message. Users cannot delete or modify the message.

If no message is configured, users do not see this section on their homepage.

Agency Terms & Conditions

Adds an additional link on the Login Policy page (or a separate tab) that specifies your agency's terms and conditions.

The functionality associated with the Forgot Username and Forgot Password tabs are deprecated with WebEOC Nexus 10.11. The contents of the Forgot Password email is controlled byJuvare Login Services and cannot be updated

To configure system messages

  1. Access the Admin View.

  2. In the main menu, click the system settings icon system settings icon. The System Settings page opens.

  3. Click the Policies & Communication tab.

  4. Click the System Messages tab. The Login Policy page opens.

  5. Enter the text you want to appear on the page prior to login.

  6. Use the formatting options above the text to modify it.

  7. If you want to add a link, do the following.

    1. Click the spot where you want the link to appear.

    2. Click the link icon and then enter the URL.

    3. For Text to display, enter the label for the link. If you do not specify anything in the field, the URL is displayed.

    4. For Title, enter the tooltip for the link.

  8. Click Save.

  9. Click the remaining tabs and enter and format the text you want to appear for these messages.

  10. At the bottom, click Save.

To edit system messages

  1. Access the Admin View.

  2. In the main menu, click the system settings icon system settings icon. The System Settings page opens.

  3. Click the Policies & Communication tab.

  4. Click the System Messages tab. The Login Policy page opens.

  5. Click the tab that corresponds to the message you want to edit.

  6. Modify the text.

    • To modify a link, right-click the link and select an option from the menu.

  7. Click Save.