Navigating the WebEOC Nexus User View

After you log in to the WebEOC Nexus solution, the homepage for your position opens.

User Homepage

In addition to serving as a landing page for WebEOC Nexus, the user's homepage includes the following elements.

User homepage description
Number Description Procedure
1

A main menu that contains icons that represent the Nexus landing pages that your position's permissions allow.

On the menu icon, a red dot indicates that there is an update to one or more of the landing pages in the menu.

Red dot indicates updates

Show/Hide the Main Menu

If the main menu is in show mode (see the To access the main menu procedure on the right), the icons that represent the landing pages remain visible at all times.

To view the name of a landing page, move your pointer over the icon.

Tooltip

You can fully-expand the menu (see the To access the main menu procedure on the right) to view the icons and their labels.

When you fully-expand the menu, a red number that indicates the number of updates that occurred follows the landing page name.

If the main menu is in hide mode, the main menu closes and remains closed until you show it again.

To access the main menu

  • To show or hide the main menu, on the top left, click the menu icon.

  • To fully-expand the menu, show the menu, and then, at the bottom left, click the Menu Toggle Button Menu toggle button..

  • To go to the corresponding landing page, click the option.
2

Icons that open the following areas.

  • Help Help icon

  • Inbox Inbox icon. A red dot indicates that there are new messages.

 
3

Your Position, the current Incident, and the Logout option.

If your organization does not use Juvare Login Services or single sign-on (SSO), and your administrator gives you permission to edit your profile information, you can open the User Account page where you can modify your profile information and change your password. See Update Your Profile Information and Reset Your Password in WebEOC Nexus.

To change your position or incident

  1. In the profile menu, click the arrow on the right of the appropriate list.

  2. Select a new position and/or incident.

Only the positions and incidents that are assigned to you are available.

To modify your profile information

  1. In the profile menu, click your name.

  2. On the User Account page, modify your information. See Update Your Profile Information.

  3. Click Save.

To logout

  1. In the menu, click the arrow on the right.

  2. Select Log Out.
4

Tabs that correspond to categories you select from the main menu or landing page. When you select an option on a landing page (for example, a board), a corresponding tab appears above the page.

Nexus remembers which tabs are open. The next time you log on, the tabs are redisplayed.

You can perform any of the following actions on the tabs:

  • To open the corresponding page, click a tab.

  • To quickly return to the page, click the tab.

You can also open a tab on your homepage using the more tabs menu More tabs menu. Click the more tabs menu, and then select the name of the tab/landing page.

To open a tab in a new browser tab, click New window icon.

  • To close a tab, click Close tab icon.

  • To close all tabs, click the more tabs menu, and then select Close all Tabs.
5

Your name, organization logo, and optional branding message.

6

If your administrator has configured a system-wide message, all users see the message when they log on to the solution. This message remains visible until it is removed or modified in the Admin Area.

To view the entire message

Click Show More.

To compact the message to its original state

Click Show Less.
7

If your administrator has configured Quick Actions, you may see up to three preconfigured shortcuts that allow you to quickly access boards, pinned notification templates, external URLs, and maps,

The Quick Actions that are visible on your homepage are controlled by your administrator.

To activate a Quick Action

On your homepage, under Quick Actions, click the arrow on the Quick Action tile. Depending on the shortcut type, one of the following results happens:

  • Boards: A board opens in an Input view.

  • Pinned Notification Templates: Adhoc Alerts opens. The side panel displays templates that you have pinned.

  • External URLs: The external website opens in a new tab in your browser.

  • Maps: A map opens.
8

If your position has permission to view boards, they appear in the Essential Boards area under the banner.

The boards that appear in the Essential Boards area also appear on the Boards landing page. See Landing Pages.

To open a board

Click Go To Board at the bottom of the thumbnail.

 
9

If your administrator has enabled the Latest Messages widget, the three most recent messages from your Inbox appear in the lower portion of your homepage (not shown in the graphic above).

To view all of the Inbox messages, click View All. Your Inbox opens in this area.

To open your Inbox from any page, click the Inbox icon Inbox icon at the top of the window.

Drag and Drop Tabs

You can drag and drop tabs to improve workflow efficiency. This lets you prioritize which boards, maps, and dashboards you access first. As you drag a tab, green arrows display the position where it will land when dropped.

Drag and drop tabs

Tab positions are saved automatically. The customized order remains across sessions, even after logout or page refresh.

This feature is also accessibility compliant. On the keyboard, use the [ key to move a tab that is in focus to the left. Use the ] key to move a tab to the right.

You can also reorder tabs when viewing WebEOC Nexus on a mobile device.

To reorder tabs when viewing WebEOC Nexus on a mobile device

  1. Tap the search menu in the top right.

    WebEOC movile app search menu

  2. Select Reorder Tabs. The Reorder Tabs window opens.

    WebEOC mobile app reorder tab window

  3. Tap and drag the tabs to reorder them.

  4. When the tabs are in the correct order, tap Close.