System Roles

System roles Permissions assigned to accounts. Your role determines what you can view, modify, and manage in the application. are the permissions assigned to accounts Used to track and manage users. Accounts differ from your profile, which is used to modify personal settings for using the solution.. Your role determines what you can view, modify, and manage, as well as defines your access to certain pages and elements in the solution. Access also depends on your organization memberships, organization roles, and file and folder access. For more information about how your system role works with other permissions, see these topics:

Solution Permissions
File Library Permissions

You can see your assigned system role on the Basic Information tab of your account profile A collection of information that identifies and defines you in the solution. Your profile differs from your account, which is how you log in.. Your Client Admin determines your role when they create or update your account.

System role types and descriptions
Role	Description
Contact The internal and external people that participate in, might be affected by, or need to be notified about an incident.	Can receive emails sent from the solution. However, Contacts don't have credentials to log in.
Regular User	Can: Access the homepage and the Notifications and Organizations pages View files to which they have access. For more information, see File and Folder Access. Request organization Official entities, such as public health authorities, healthcare agencies, and corporations. membership See announcements A message displayed in the application to share general information or updates with users.
Local Admin	Can do everything a Regular User can do, plus: Access the Accounts, Groups, and Organizations pages Access the History pages for groups Comprised of accounts with certain shared characteristics, such as role or location, but not necesarily employer. and organizations Create accounts for organizations they manage
Client Admin	Can do everything a Local Admin can, plus: Access the Settings and Support Center pages Create, edit, and delete announcements Create, edit, and delete notifications An alert, update, advisory, information, drill, or test message that can be sent & received through delivery methods such as email, voice, text, fax, or inbox. Create, edit, and delete organizations View reports
Juvare System Admin	Can do everything available in the solution. This role is only for Juvare Staff to assist with solution implementation and support, and should appear as Inactive.

Related Concepts

Solution Permissions

Account Statuses

Organization Roles

Related Tasks

Manage Multiple Accounts

Page last updated on: 06:59:39 PM 09 September, 2026

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