System Roles

System roles are the permissions assigned to accounts. Your role determines what you can view, modify, and manage, as well as defines your access to certain pages and elements in the solution. Access also depends on your organization memberships, organization roles, and file and folder access. For more information about how your system role works with other permissions, see these topics:

Your Client Admin determines your role when they create or update your account.

System role types and descriptions

Role

Description

Volunteer

Can:

  • Access the homepage and the Notifications and Organizations pages

  • View files to which they have access. For more information, see File and Folder Access.

  • Request organization membership

  • See announcements

Local Admin

Can do everything a Volunteer can do, plus:

  • Access the Accounts, Groups, and Organizations pages

  • Access the History pages for groups and organizations

  • Create accounts for organizations they manage

  • Run background checks on Volunteers

Client Admin

Can do everything a Local Admin can, plus:

  • Access the Settings and Support Center pages

  • Create, edit, and delete announcements

  • Create, edit, and delete notifications

  • Create, edit, and delete organizations

  • View and create reports

Juvare System Admin Can do everything available in the solution. This role is only for Juvare Staff to assist with solution implementation and support, and should appear as Inactive.