Sent Notification Reports

There are two sent notification reports, titled Notification Summary and Delivery and Response, that allow you to track and analyze information about the notifications you send.

In Notifications, on the Sent tab, click to open a notification. On the upper right, locate the Notification Summary and Delivery and Response report icons. Click the icon for the report you want to view, and choose to save it to the File Library or download it through your browser.

Notification Summary Notification Summary Report icon

The Notification Summary report is a Portable Document Format (PDF) file that summarizes message statistics, including:

  • Delivery statuses

  • Response options

  • Response times

  • Message details

  • Advanced delivery options, like delivery order

Delivery and Response Delivery Response Report icon

The Delivery and Response report is a comma-separated values (CSV) file that summarizes engagement statistics, including:

  • Recipient names

  • Recipient email addresses

  • Delivery times

  • Delivery statuses

  • Delivery methods

  • Recipient group or organization affiliations

  • Recipient contact information for each delivery method

  • Recipient responses

  • Response times

  • Addresses or numbers from which the responses were sent