Create a Recurring Scheduled Notification

Scheduled notifications are sent to the contact’s primary email address and/or default phone number.

To create a recurring scheduled notification

1. Access the Admin View.

2. In the main menu, click the notifications icon . The Notifications page opens.

3. Click the Schedule tab.

4. On the upper right, click +Create Schedule. The Scheduled Notifications: Create Schedule page opens.

5. In the Notification area, enter the following information:

   Fields used to create a schedule

   Field	Description	Valid Values
   Enabled	Indicates if the notification should be sent.	Select the checkbox to enable this notification. Clear the checkbox to disable this notification.
   Short message	The notification’s short message; used as the email subject and text messages*.	500 alphanumeric characters
   Message for <channel>	Plain text editor used for channels that do not support the rich text format (for example, voice and text).	10,000 alphanumeric characters
   Message for <channel>	Rich text editor used for channels that support the rich text format (for example, email and the Inbox).	10,000 alphanumeric characters
   Schedule	Type of delivery schedule.	One time
   Active From	Date on which the solution should send the notification. The time zone used for the notification is configured in the user's account.	mm/dd/yyyy, 1-12 hours, 0 – 59 minutes, AM/PM
   Active Until	Date until which the solution should send the notification.	mm/dd/yyyy, 1-12 hours, 0 – 59 minutes, AM/PM
   Count	The number of notifications that should be sent.	Numeric character
   (Frequency)	How often the notifications should be sent. Use the Standard option for easily configured intervals. Use the Advanced option to configure instances with specific schedule triggers.	Standard: Hourly, Daily, Weekly, Monthly, or Yearly Advanced: Cron Expression Time must be specified in UTC.

6. If you want to send a notification to someone through more than one channel (for example, as an email and text message*) add the person to the list for both channels.

7. In the Channels area, click each channel tab to add recipients for that type of notification.

   • Recipients can be WebEOC Nexus users, positions, and groups, as well as external contacts (by email or voice*) and webhooks* such as Slack and Teams.

   • If you want to send a notification to someone through more than one channel (for example, as an email and text message*) you must add the person to the list for both channels.

   • Phone numbers default to the United States country code unless entered in the international format, including the plus, country prefix, and phone number (for example, +14445556666).

*Voice, text, and webhooks are available with WebEOC Nexus Alerts.