Profile Tab Reference

The account Used to track and manage users. Accounts differ from your profile, which is used to modify personal settings for using the solution. profile A collection of information that identifies and defines you in the solution. Your profile differs from your account, which is how you log in. is organized Official entities, such as public health authorities, healthcare agencies, and corporations. into tabs that group Comprised of accounts with certain shared characteristics, such as role or location, but not necesarily employer. related information. Select a tab to view or manage a specific type of account information.

Account profile tabs and descriptions
Field Description

Basic Information: View and update the account’s core profile and administrative details.
Name Displays the account holder’s name.
Email Displays the email address associated with the account.
System Role Permissions assigned to accounts. Your role determines what you can view, modify, and manage in the application. Identifies the account’s assigned system role and permissions.
System Status Indicates whether the account is active or inactive.
Account Notes Stores notes associated with the account.

Consent : Allows the account holder to review and accept required application terms and privacy-related consent.
Consent Records the account holder’s agreement to the application’s terms and privacy policy.
Terms of Service Displays the terms governing use of the application; acceptance is required.
Agree With Application Terms Indicates whether the account holder has accepted the Terms of Service and Privacy Policy.
Personal Information: View and update the account holder’s work address, employment details, and DORA-related information.
Work Address Stores the account holder’s work address. Completing this information contributes to the readiness score.
Employment Information Contains the account holder’s employment details.
Job Title Records the account holder’s job title.
Company/Office/Agency Records the organization, office, or agency where the account holder works.
Division/Office Records the account holder’s division or office.
DORA List Contains DORA-related provider and location information.
Provider Types Records the account holder’s provider type or types.
County Records the county associated with the account holder or provider information.
Contact The internal and external people that participate in, might be affected by, or need to be notified about an incident. Information: View and manage the account holder’s email addresses, phone numbers, pager numbers, and emergency contacts.
Account Email * Displays the email address associated with the user's CORES HAN account. The asterisk indicates that the account email is required.
Contact Emails Section containing email addresses that can be used to contact the user and, where applicable, deliver HAN communications or notifications An alert, update, advisory, information, drill, or test message that can be sent & received through delivery methods such as email, voice, text, fax, or inbox..
Contact Email Address An email address associated with the user's profile for contact purposes. Multiple contact email addresses can be added using Add Email.
Email Status / Issues Displays a delivery-related status when an issue exists with a contact email. For example, Marked as Spam indicates that an email delivery issue has been detected. Review Issues provides access to additional information or remediation options.
Contact Phones Section containing telephone numbers associated with the user's profile.
Contact Phone Number A phone number associated with the user for contact purposes. Depending on the configured communication methods, the number may support voice calls and/or SMS messaging. Multiple numbers can be added using Add Phone Number.
SMS Opt-in Status Indicates or controls whether an eligible mobile number can receive emergency alerts An alert, update, advisory, information, drill, or test message that can be sent & received through delivery methods such as email, voice, text, fax, or inbox. by SMS. After adding a number, the user may be required to reply START to the welcome message to complete the SMS opt-in process.
Pager Numbers Section containing pager numbers associated with the user's profile.
Pager Number The user's pager number used for pager-based communications. Multiple pager numbers can be added using Add Pager Number.
Emergency Contacts Section containing people who are designated as emergency contacts for the user.
Emergency Contact Name Name or identifier of the person designated as the user's emergency contact.
Emergency Contact Phone Number Telephone number associated with the emergency contact. Multiple emergency contacts can be added using Add Emergency Contact.
Membership: View and manage the account holder’s organization memberships and assigned membership roles.
Organization Name of the organization with which the user is associated. Each organization appears as a separate membership record.
Membership Status Indicates the current status of the user's membership with the organization. Accepted indicates that the organization membership has been accepted and is active.
Membership Role Indicates the user's role within the organization. In the screenshot, Recipient identifies the user as a recipient within the associated organization.
Groups: View and manage the account holder’s direct group assignments.
Groups Displays the groups to which the user has been explicitly added in CORES HAN. The list does not include filter-based groups Allows you to automatically group accounts that meet a filter's criteria., as indicated by the informational message on the page.
Group Name Name of a group to which the user belongs. Each manually assigned group is displayed as a separate entry in the Groups section.
HAN Roles: Displays and manages the HAN roles assigned to the user.
HAN Roles Displays the HAN role or roles assigned to the user's profile. HAN roles represent the user's assigned role classification within CORES HAN.
History: Displays an audit trail of changes and actions performed on the user’s profile.
History Displays the audit history associated with the user's profile. The number in parentheses indicates the number of history records matching the current view or filters.
Date & Time Date and time when the recorded action occurred. The column can be used to sort history records chronologically.
Entity Identifies the type of CORES HAN entity or record affected by the action. For example, account indicates that the action was performed on an account-related record.
Entity Label Displays a descriptive label associated with the affected entity when one is available.
Action Identifies the type of activity performed on the entity, such as update.
User Identifies the user who performed the recorded action. The value may be displayed as the user's account email address.
Description Provides additional information about the recorded activity when descriptive details are available.