Notifications

Notifications are the alert, update, advisory, information, drill, and test messages (for example) that you send and receive through delivery methods such as email, voice, text, fax, and Inbox.

The message types listed above are configurable so you may have a custom list for your solution.

Notifications sent through the solution appear in your Inbox. Notifications that you send to other people are stored on the Sent tab. The tabs marked Drafts and Templates allow you to store notifications that are not yet complete and reuse notifications drafted for certain situations. By default, notifications within these tabs are listed in reverse chronological order, with the most recent notification at the top.

These are the notification tabs.

  • Inbox: Lists internal notifications sent and received through your solution.

  • Inbox Archived: Lists Inbox notifications that you decided to archive.

    Volunteers will only have access to Inbox and Inbox Archived tabs unless they have been given additional permissions from an Organization Admin.

  • Sent: Lists notifications you or someone else in your organization sent on behalf of themselves, the organization, or the solution.

  • Sent Archived: Lists notifications that you sent and decided to archive.

  • Drafts: Lists notifications you or someone else in your organization created and saved but have not yet been sent.

  • Templates: Lists notifications you, someone in your organization, or someone in an associated organization created, saved, and possibly shared for quick reuse in a given situation.