Export Users

When you export users, a spreadsheet downloads to your device in Microsoft^® Excel^® format (.xlsx). This export allows you to easily update the file and then import the changes back into the solution.

For information about fields that appear in the spreadsheet, see Import Users.

Export Guidelines

• Sub-administrators can only export users that are in their organization.

• Partial administrators can only export "user" account types and themselves.

• Service/Service as administrators are not included in the export.

• The Multiple User Login column is not exported if the Multiple User Login setting (located at Admin View > Users) is enabled.

• The User Name and Password columns are not exported if you are using an external authentication (for example, Okta or OIDC).

• The Authentication ID column is not exported if the Authentication ID setting (located at Admin View > Users) is not enabled.

To export users

1. Access the Admin View.

2. In the main menu, click the accounts icon . The Accounts page opens.

3. On the Users tab, in the Actions menu on the upper right, select Export Users. The file downloads to your device.