Lock and Unlock User Accounts

Only a WebEOC Nexus administrator or a user with appropriate Admin Profile permissions can lock or unlock a user account.

In the General Manager section, the administrator can set a limit to the number of unsuccessful login attempts. If a user exceeds the number of log in attempts allowed, their user account is automatically locked and a lock icon appears on the Users page. In addition to automatic locking, the option exists to manually lock a user's account as necessary.

To manually lock a user account

1. Access the Admin View.

2. In the main menu, click the accounts icon . The Accounts page opens.

3. On the Users tab, click the name of the user account you want to lock.

4. In the Login Information section, select the Account Disabled checkbox.

   

   

5. Click Save.

To unlock a user account

1. Access the Admin View.

2. In the main menu, click the accounts icon . The Accounts page opens.

3. On the Users tab, locate the applicable user account and click its associated Unlock User link.

   

4. Click OK.