Crisis Track 4.8 Release Notes

These notes describe updates in the Crisis Track 4.8 releases for the desktop and mobile apps, which occurred on Saturday, August 2, 2025. More information is available in this help center or by contacting The internal and external people that participate in, might be affected by, or need to be notified about an incident. the Juvare Support Center at +1 (877) 771-0911 or support@juvare.com.

New Features

Save Road Centerlines as Structures

For line-based entry forms, such as Road Damage or Road Closure, Crisis Track now adds road centerlines as structures. This change affects both the desktop and mobile apps, and it results in the following benefits:

• Crisis Track can be configured to automatically populate the form with data for the road centerline. This makes it easier to complete the form and determine FEMA eligibility.

• The road centerline is added to the Structures module and other maps.

Enhancements

Desktop

• Performance: The performance is improved for incidents Crisis Track allows you to track damage for several events through the Incidents feature. You can create a new incident, edit incidents, and deactivate or delete old incidents. Each incident keeps the data separate. Information such as equipment, employees, and structures are listed across all incidents. with a very large number of entries.

• Teams: In the Teams Module, the Import Teams page now includes an option to download a CSV template. You can enter information in the template and upload it to create new teams.

  

• Entries: In the Entries and Tasks modules, when you click View to view an entry, the Entry window now has the following enhancements:

  • You can resize the window from the right and bottom edges.

    

  • After opening a photo, you can use the left and right arrow icons to navigate between the entry's other photos.

    

Mobile

• Menus: Crisis Track can now display a search field for mobile dropdown menus with many items, helping you quickly find the desired item. If you are an administrator, you can reach out to your Client Success Manager (CSM) and request to add a search field to a specific menu.

• Applicants: Crisis Track can now display the Applicants field on mobile entry forms, allowing you to assign an applicant to the form. If you are an administrator, you can reach out to your Client Success Manager (CSM) and request to add the Applicants field to a form.

• Forms: In mobile entry forms that let you add points to create shapes or lines, you can now do the following:

  • On the Form tab, you can delete any of the added points.

    

  • On the Map tab, you can edit the shape or line by selecting and dragging the midpoints between added points. The map displayed added points as red squares and midpoints as white circles.

    

Resolutions

• Entries: In entry forms on desktop and mobile, resolved an issue with Yes/No fields where you could not clear your selection.

• Operations View: In the Operations View Module, resolved an issue that prevented the map from automatically refreshing at the specified interval.

• Map Layers: On the Windows app, resolved an issue that prevented map layers from displaying if they used a Vector Tile Service.

Help Updates

The following help center pages have been added to collect and summarize important information:

• Key Concepts

• How Do I...?

Previous Versions

Release notes for previous versions are available here.