Unlock a Subscriber Account

To unlock a subscriber account

  1. Log in to WebEOC Fusion.

  2. In the Administration tab of the Admin window, click the Subscribers subtab.

  3. On the Subscribers page, click Unlock Subscriber next to the name of the subscriber account you want to unlock.

    unlock subscriber option

  4. When the confirmation window opens, click OK to unlock the account.

    Alternatively, click the name of the user from the Subscribers List and, on the Subscribers: Edit Subscriber page, clear the Locked checkbox and then click Save.

  5. After unlocking a subscriber account, you must contact the subscriber and instruct them to re-enable their PullService.

Related Concepts

WebEOC Fusion Admin Guide

Reference Materials

Administrator Accounts

Subscriber Accounts

Related Tasks

Add an Administrator Account

Edit an Existing Administrator Account

Delete an Administrator Account

Lock an Administrator Account

Add a Subscriber Account

Delete a Subscriber Account

Lock Subscriber Accounts

Unlock an Administrator Account