Create an Incident

Use the Incidents Manager to quickly create an incident. Upon creation, the new incident's date is automatically set to the current date and time. You can, however, change this information if needed.

You can schedule the start and end time of an incident. The incident activates and deactivates automatically at the scheduled time. It appears on the Active Incidents page while active, and on the Inactive Incidents page before the start time and after the end time. The Active Incidents and Inactive Incidents pages display the start and end time for incidents after these are set.

Scheduled incidents may be preferable to manual incidents because manual incidents require manual activation and deactivation, forcing someone to be available at the exact moment an operation begins or ends — a burden for planned events, exercises, and recurring operations. Scheduled incidents can be activated or deactivated at any future date and time.

Additionally, when creating an incident you can set the incident as the default when users log in to WebEOC Nexus. Admins can designate multiple default incidents. When an admin configures a feature group A group that grants positions access to features such as boards, maps, links, menus, and plug-ins. and adds a default incident to it, users assigned to that feature group’s positions are logged into this incident by default.

If the Position and Incident Selection page displays during login:

• The Incident drop-down does not display if the user belongs to one feature group that has a default incident assigned to it.

• The Incident drop-down does display if the user belongs to multiple feature group that have a default incident assigned to them. In this case, the default incidents display at the top of the Incident drop-down and are marked with an asterisk.

You can also import an incident for use in a simulations A tool for constructing scenarios used for training, drills, and exercises.. See Import an Incident for details.

To create a new incident

1. Access the Admin View.

2. In the main menu, click the incidents icon . The Incidents page opens.

3. On the Incidents tab, click Create Incident.



4. Enter a name for the incident.

   

5. If applicable, change the date by deleting the text and entering a new date using this format: mm/dd/yyyy hh:mm:ss (month, day, year, hour, minutes, seconds).

   The format is based on the locale settings for international compatibility. If you use an invalid format or leave the Date field blank, you cannot save the incident and an error message appears in red next to the Date field.

6. Select the Mode:

   1. Select Manual to activate and deactivate the incident manually.

   2. Select Scheduled to activate and deactivate the incident at a future date.

7. If the Mode is Manual, the incident is created as an active incident by default. If you want to change it to an inactive incident, clear the Active checkbox.

   If the Mode is Scheduled, the Active checkbox is not selected and cannot be edited.

   You can set both a start and end time or one or the other alone. It is not required that they both be set.

8. If the Mode is Scheduled, in the Start Time field, enter the start time in the format mm/dd/yyyy hh:mm:ss (month, day, year, hour, minutes, seconds).

9. If the Mode is Scheduled, in the Stop Time field, enter the stop time in the format mm/dd/yyyy hh:mm:ss (month, day, year, hour, minutes, seconds).

   When you save a scheduled incident, it displays on the Inactive Incidents page, accessible on the Active Incidents page by clicking the Actions button and selecting View Inactive Incidents. The incident displays on this page before the start time and after the stop time.

10. Select the Default checkbox if you want the incident to be used as the default incident for a feature group when users who belong to that feature group are logging in to WebEOC Nexus. If the Select Position and Incident dialog displays during the login process, it will not include an Incident drop-down.

    You can set multiple default incidents. In cases where a user belongs to multiple feature groups with default incidents, the Incident drop-down on the Select Position and Incident dialog displays all default incidents at the top of the list, with an asterisk.

11. If you want the incident to be searchable using the WebEOC Nexus search tool, select the Searchable checkbox.

12. If Juvare Exchange (JX) has been enabled and you want to share mapped data for this incident with JX, select the Share with JX checkbox.

13. Optionally, in the Comments text field, enter any additional information regarding the incident.

14. Select one or more groups to assign to the incident:

    • In the Groups section, click Add Group.

      As a recommended best practice, add incidents to feature groups. To grant all users access to incidents, if appropriate, assign incidents to a feature group that uses the naming convention *All Positions* that includes all positions.

    • Click one or more groups from the list. To select all the groups, select the checkbox next to the Name column heading.

    • Click Add.

15. Optionally, select a master view A combined view of multiple incidents that a user can view together or filter to a single incident.:

    • In the Master Views section, click Add Master View.

    • Click one or more views from the list. To select all the views, select the checkbox next to the Name column heading.

    • Click Add.

      See Master Views for more details

16. Click Save.