CORES HAN 6.12 Release Notes

These notes describe updates in the CORES HAN 6.12 release, scheduled for Tuesday, February 17, 2026. More information is available through the help in your solution or by contacting The internal and external people that participate in, might be affected by, or need to be notified about an incident. the Juvare Support Center at +1 (877) 771-0911 or support@juvare.com.

Browser compatibility

  • Latest Microsoft Edge Version

  • Latest Google Chrome Version

New Features

New Account Filters

There are several new account Used to track and manage users. Accounts differ from your profile, which is used to modify personal settings for using the solution. filters in the All Filters pane, Account Information drop-down, which give the ability to filter accounts that may have Email Issues or Contact Issues. You can also filter by Contact Methods and narrow results according to system role Permissions assigned to accounts. Your role determines what you can view, modify, and manage in the application. and account status Works with roles and permissions to determine the features you can access..

These filters allow you to search for, review, and fix issues related to invalid email addresses, email addresses that have unsubscribed from notifications An alert, update, advisory, information, drill, or test message that can be sent & received through delivery methods such as email, voice, text, fax, or inbox. or marked notifications as spam, and accounts with unavailable text consent.

For more information about account filters, refer to Filter Accounts.

International and Military Address Support

Account and personal information forms have been updated to support multiple address types, including international and military addresses. These addresses can also be imported to and exported from CORES HAN. This support has been added anywhere that addresses can be searched in the application.

For more information about address support, refer to Edit Your Account Information.

If you are interested in enabling this support, contact your Client Success Manager (CSM).

Enhancements

Account Filter Improvements

The following improvements have been made to the Account filters in the All Filters pane:

  • It is now possible to filter accounts by any or all filters in the Group Memberships drop-downs.

  • All filters now display in a collapsed view to make it easier to see a more complete list.

For more information about account filters, refer to Filter Accounts.