Create and Manage Categories

Categories can be either a notification category, where they appear in the Message Template or Notification Management pages, or an incident category, where they appear in the Incidents page.

To manage or add new categories, follow the instructions by expanding the headings below.

  1. On the main menu, click Settings. The Portal Settings page opens.

  2. Click the Resilience Settings tab, then click Categories on the left.

  3. Click New Category.

  4. Enter the Category Name.

  5. Select the Setting Type.

  6. Click Add.

  1. On the main menu, click Settings. The Portal Settings page opens.

  2. Click the Resilience Settings tab, then click Categories on the left.

  3. Click the Actions button next to the appropriate category then select Edit from the menu.

    Categories showing Actions menu with edit option.

  4. Edit the category fields then click Update. 

  1. On the main menu, click Settings. The Portal Settings page opens.

  2. Click the Resilience Settings tab, then click Categories on the left.

  3. Click the Actions button next to the appropriate category then select Delete from the menu.

  4. Confirm the deletion.

Related Concepts

Resilience Settings