Launch a New Mission

You can launch a new mission by clicking Launch a New Mission on the Missions page.

Missions provide information about how to respond to potential deployment situations and help keep track of volunteers A user who can participate in missions, request shifts, and record volunteer hours. and their hours. As an administrator, you can launch new missions.

For example, an admin creates a mission for a health camp, adds shifts for volunteers, and then launches the mission. Once launched, the mission becomes Active and volunteers who meet the mission’s qualification criteria can sign up.

After creating a mission, add shifts to let the volunteers know when and where their help is needed. A mission with at least one shift can be mobilized. After a mission is mobilized, its status is Active and its launch is complete.

To launch a new mission

  1. On the main menu, select Missions. The Missions page opens.

  2. Click Launch Mission and select New Mission. The Launch New Mission page opens.

  3. Enter the following information:

    Mission launch actions
    Field Description

    Mission name

    A descriptive name for the mission.

    Mission type

    The type of mission you want to deploy. The options are the following:

    • Federal/National: Volunteers are coordinated for a federal or national event.

    • Local: Volunteers are coordinated for a local event.

    • Local Non-Emergency: Volunteers are coordinated for a local event that doesn't require immediate action.

    • State: Volunteers are coordinated for a state-wide event.

    • State Non-Emergency: Volunteers are coordinated for a state-wide event that doesn't require immediate action.

    These are the default mission types. Client admins can make changes to these options in Configurations.

    Description

    A detailed description of the mission and the expected outcomes.

  4. Click Next.

  5. Enter the following information:

    Contact fields
    Field Description

    Name

    The full name for the mission's main contact The internal and external people that participate in, might be affected by, or need to be notified about an incident..

    Email

    The email address for the mission's main contact.

    Phone

    The phone number for the mission's main contact.

  6. Click Next.

  7. Click one of these options.

  8. Click Next.

  9. Drag files into the upload area or click Browse Files.

  10. Click Submit.

  11. Add one or more shifts to the mission.

  12. Click Mobilize Mission. A confirmation window opens.

  13. Enable or disable mobilization notifications An alert, update, advisory, information, drill, or test message that can be sent & received through delivery methods such as email, voice, text, fax, or inbox.. If enabled, a notification is sent to qualified volunteers when the mission is mobilized. If disabled, volunteers can view the mission but won't be notified.

    Mobilize Mission dialog with notifications enabled.

  14. Click Mobilize Mission. The mission is now launched and visible to potential volunteers.